To make a return

  • Sometimes it goes wrong, but with us it's super easy to make a return on one or more products.

    How does a return work?

    1. Fill in the return slip on the back of the delivery slip with order number, article number and reason for return.
    2. Place the product in its original packaging and pack it in a protective carton/bag together with the return slip.
    3. Stick on the return shipping slip and hand it in at the nearest agent.

    The invoice or refund will be adjusted when we have received and reviewed your return, you can call or log in to Svea/Klarna yourself and ask them to pause the invoice, alternatively pay it and wait for a refund from us.

    Note! If you have paid via invoice, the main invoice will be specified with the purchase price minus the cost of return shipping.

    How do I return a bulky or home delivery product?

    If you have ordered a product with home delivery, customer service will issue the return slip for you. Send an email marked "Return home delivery" to [email protected] and provide us with the following information:

    Order number

    1. Article number and reason for return per article (see below)
    2. Too small in size
    3. Too big in size
    4. Does not reach the expectations
    5. Other reason (write in the email)

    We will then contact you with further instructions.

    Return costs

    Agent (standard return shipping slip) 30 EURO
    Hockey sticks (delivered to agent or home delivery) 40 EURO

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