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FAQ 💡

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Shipping, delivery & payment

  • How do I track my order?
  • Delivery method - DHL
  • Can I add to or change my order?
  • Delivery method - UPS
  • Missing one or more products from my delivery
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Returns & complaints

  • Returning a product
  • Can I exchange an item for another product?
  • I didn't receive a returnlabel - what should I do?  
  • To make a return
  • How long does a return take?
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General questions

  • Can I bake my skates in a regular oven at home?
  • Is the item reserved when I add it to the cart?  
  • What do I do if no one answer my email?
  • How do I set up a product alert?
  • How often should my skates be sharpened?  
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Products

  • Street Hockey
  • How do I choose the right shoulder pads?
  • What should I consider when buying skates?
  • How to choose the right skate guards
  • Sizechart TRUE - Skates
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Frequently asked questions

  • Returning a product
  • How do I track my order?
  • Delivery method - DHL
  • Can I bake my skates in a regular oven at home?
  • Can I add to or change my order?
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