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FAQ 💡

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Shipping, delivery & payment

  • How do I track my order?
  • Delivery method - DHL
  • Can I add to or change my order?
  • How do I pay?
  • How does home delivery work?
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Returns & complaints

  • Returning a product
  • What applies to the complaint of a product?
  • To make a return
  • Why do you require pictures of my item?
  • I didn't receive a returnlabel - what should I do?  
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General questions

  • Contact us
  • Is the item reserved when I add it to the cart?  
  • Left or Right Handed Hockey Stick?
  • How often should my skates be sharpened?
  • How do I know if my order has gone through?
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Products

  • How do I choose the right shoulder pads?
  • Sizechart TRUE - Skates
  • What should I consider when choosing a helmet size?
  • What length of skate laces should I use?
  • Sizechart CCM - Skates
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Frequently asked questions

  • How do I choose the right shoulder pads?
  • Returning a product
  • How do I track my order?
  • Contact us
  • What applies to the complaint of a product?
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